Chartered Institute of Logistics and Transport - The UK's leading bus operator, First Bus, is helping celebrate National Customer Service Week (3-7 October) by relaunching its industry leading Safe Journey Cards and Better Journey Cards, which are designed to help customers use the bus. Their introduction has helped many people use public transport where previously they have faced difficulties. The cards allow the passenger to discreetly communicate a specific message to the driver. This can include: 'Please scan my pass for me' 'Please count out my change with me' 'Please speak slowly, I ...
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